Should Small Businesses Choose Microsoft Dynamics CRM as a Hosted or...
Over the past couple of years, one of the most common questions we’ve been asked at Concentrix is “What’s the best Microsoft CRM option for a small business – hosted or on-premise?” Well, there’s no...
View ArticleAre Microsoft Dynamics CRM And The CRM Features In Microsoft Dynamics NAV The...
Here’s a question sent to the Concentrix email inbox recently: “Is the CRM functionality in Microsoft Dynamics NAV the same as in Microsoft Dynamics CRM?” The answer is ‘No’ (unless you have a...
View ArticleMicrosoft Dynamics CRM 2011 Beta Testing – Feedback So Far
The latest version of Microsoft Dynamics CRM (officially called Microsoft Dynamics CRM 2011) is currently in beta release. Concentrix is a Microsoft Dynamics CRM 2011 beta testing partner, so we’ve...
View ArticleTips for Deploying Microsoft Dynamics CRM Online (and the Difference From...
Before the release of Microsoft Dynamics CRM 2011, there were some key differences between the on-premise version of the product and the cloud-based version. For example, the cloud-based version of...
View ArticleWhy is Being Able to Personalise Microsoft Dynamics CRM so Important?
Being able to set up the software the way you like it, and having it tailored to your role, is one of the key features of Microsoft Dynamics CRM 2011. Users can personalise the areas they regularly...
View ArticleEvaluating CRM Software? 10 Questions to Help You Shortlist the Right CRM...
When you’re investigating possible CRM software solutions for your business, there’s quite a variety to choose from. These range from freeware and open-source contact management applications, right...
View ArticleUK CRM Specialist Concentrix Acquired By Technology Services Group (TSG)
The UK IT company Technology Services Group Limited (TSG) has acquired Midlands-based business software, IT services, and CRM specialist Concentrix Limited. This is part of the strategic acquisition...
View ArticleImportant Changes to the Microsoft Dynamics CRM Release Cycle
Microsoft recently (May 2011) issued an updated ‘Statement of Direction’ for its flagship CRM solution Microsoft Dynamics CRM. One of the major points in the statement, which relates to Microsoft...
View ArticleHow Microsoft Dynamics CRM 2011’s Built-In SharePoint Integration is...
One of the key features included in the release of Microsoft Dynamics CRM 2011 is built-in integration with SharePoint. Now that the latest version of Microsoft Dynamics CRM has been around for a few...
View Article14 Benefits of Microsoft Dynamics CRM – Straight ‘Out of the Box’
Compared with most other CRM products, Microsoft Dynamics CRM is a powerful and highly flexible CRM solution. Qualified Microsoft Dynamics CRM Business Partners are able to configure the product to...
View ArticleHow to Get a Free Trial of Microsoft Dynamics CRM Online, and Why You Should...
When you’re evaluating CRM software, there's no better way to appreciate a product’s features and understand the benefits it will deliver to your business than by trying it for yourself. That's why...
View ArticleWhy It’s Important To Define The Scope Of Your CRM Project – Right At The Start
CRM project scoping is where your business requirements, processes, timescales, costs, and what you’re looking to achieve from your CRM software project are agreed upon and clearly set out. It is vital...
View ArticleMicrosoft Dynamics CRM Online – How Secure is Microsoft’s Cloud-Based CRM?
If you're starting to investigate CRM in the cloud, questions about security are probably quite high up on your list. After all, if you choose to implement a cloud-based CRM solution, you’ll be putting...
View ArticleProcesses, Workflows and Dialogues: How Microsoft Dynamics CRM Makes Running...
Customer Relationship Management (CRM) doesn’t start with CRM software. CRM is a business strategy which uses systems and processes to effectively manage interactions with customers, potential...
View ArticleMicrosoft Dynamics CRM Online – UK Introductory Price Offer Ending Shortly
Ever since Microsoft Dynamics CRM Online was launched in the UK back in January, it’s been available at an offer price of only £22.75 (GBP) per user per month. This offer has been running for nearly a...
View ArticleSome of the Reasons UK Businesses are Choosing Microsoft Dynamics CRM Online...
Concentrix TSG is an independent, UK based CRM specialist. We offer a variety of different CRM solutions, and will only recommend a product (or products) that best fit the business requirements, aims,...
View ArticleComing Soon: Use Microsoft Dynamics CRM on Different Web Browsers
The latest update of Microsoft Dynamics CRM (released in the UK last December) delivered some great additional features and enhancements. These included new Business Intelligence capabilities, enhanced...
View ArticleFive Ways to Access Microsoft Dynamics CRM When You’re Out of the Office
Over the past couple of years, one of the most common things we’ve found people specify when talking about their CRM software requirements is that they need to be able to access the system when they’re...
View ArticleCloud CRM for Less: Microsoft Dynamics CRM Online Cash Back Offer Now...
Microsoft launched Microsoft Dynamics CRM Online in the UK back in January 2011. Since its launch, a lot of smaller organizations have found the convenience and benefits of using Microsoft Dynamics CRM...
View ArticleTablets, Smartphones, Mobile Devices, and Browsers – How Microsoft Dynamics...
If you have a website, have you looked at the stats which show the different browsers people are using to access your site lately? If you have, you’ll almost certainly have seen an increase in people...
View ArticleHow to Get Microsoft Dynamics CRM Deployed in Your Business (How Long it...
If you’re in the early stages of a CRM project, you need an idea of what’s involved and how long it’s going to take to get Microsoft Dynamics CRM up, running, and improving the efficiency and...
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